chc52015-header

Diploma of Community Services

Looking to deliver person-centred services to individuals, groups and communities? No formal entry requirements!

Product Description

CHC52015 Diploma of Community Services

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Career Pathways

  • Social housing workers
  • Problem gambling worker
  • Counsellor
  • Service, program or volunteer coordinator
  • Coordinator, volunteer programs
  • Supervisor, Manager or team leader in community sector
  • Unit manager

 

Course Details - Sand Goanna Institute

When you’ve completed this course, you’re also qualified to apply to be a member of this professional organisation:

Australian Community Counselling Association (Qualified Membership)

If you’re thinking of becoming a member, you should have a look at the organisation’s policy, as there are specific requirements that you’ll need to meet.

Entry Requirements

No formal entry requirements; however to achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

It is recommended but not mandatory that candidates have sufficient relevant work experience to indicate likely success at this level of qualification in a job role involving:

  • The self-directed application of knowledge with substantial depth in some areas
  • The exercise of independent judgement and decision-making
  • The application of relevant technical and other skills.

Applications must have Reading and Writing ability in English equivalent to year 10.

Duration and Start Date

Duration and Start Date
The course is self paced with a 12 month subscription this means students can enrol and commence daily.

Hours
The course Estimated Study hours:

  • 24.6x hours per week = 12 months
  • 49.2x hours per week = 6 months

Delivery Method

This course is a self paced course which means students take control of their study and can complete the course at their own pace. The theory is delivered using our online learning portal, combined with practical work experience which must be completed within industry via correspondence minimum of 100 hours of practical in workplace arranged by the student.

Assessment Methods

Students may be required to complete written and oral exams, participate in simulated activities, complete assignments, presentations, vocational projects and role plays. This course required students to complete hours on the job, which can be done as a volunteer or paid work.

In regards to the practicals this course will requires face to face time and contact within a Community services environment.  Any practical’s that require face to face, will be conducted on the job, as either as a paid worker or volunteer worker and demonstrated in real life conditions.

Practical is compulsory and students will need to arrange their own sessions to be held within a suitable workplace. 100 hours of experience is a minimum to complete the course and must be logged and sign by a Suitably qualified worker.  We recommend 120 hours practical to help with employment.

Suitably qualified person is a person whom holds the current qualification/equivalent or higher. I.e a Supervisor.

You will be given a Logbook and third party observation check list with a series of items to be witness while in the workplace.This will be required to be signed off during your time in the centre by a suitably qualified person. You will be required to complete a portfolio of evidence, logbook, and journal throughout your work experience.

Some workplaces may require you to have insurance in place prior to commencing any practical. In this instance we have a company who offers Training Insurance at a very cheap rate they can be found here Volunteer Work Experience Insurance at own cost.

Statutory checks may apply. These differ from state to state and course to course. Many governments charge fees to issue these Certificates however sometimes these are free when working as a volunteer.

National Criminal Record Check Prior to commencing work placement, students will be required to undertake a Criminal Record Check (CRC) to obtain a National Police Certificate.

Working with Children Checks are now mandatory in most States and Territories in Australia. The requirement for suitability checks for staff and volunteers working with children and young people varies greatly across the nation. The following information and internet sites, are a guide to obtaining information on police clearances and checks. Remember that child care workers need to fulfil the checking and clearance requirements of the State in which they are working as there are no checks required on a national basis.

State/Territory Legal Requirements

Australian Capital Territory
The ACT government released a discussion paper for the creation of a screening scheme that stipulates minimum standards for broadly identified child-related occupations and activities. It was proposed that this could be the function of a Commissioner for Children and Young People as outlined in the Position Paper: For a proposed Australian Capital Territory Commissioner for Children and Young People from the ACT Chief Minister’s Department, 2004. Criminal history check application forms are covered by the ACT Police Department. At present there are no legal statutes that require people working with children to undergo a police check, although individual organisations may have their own policies in this regard.

New South Wales
The NSW Commission for Children and Young People is responsible for the Working with Children Check, which covers police checks but only in relation to child related offences. Police Clearances are required to clear the worker for all other offences.. This checklist aims to create workplaces where children are safe and protected, and where the people who work with children are appropriately screened.

The Working With Children Check consists of three elements:

  • Building Child-safe and Child-friendly organisations
  • Excluding people with convictions for violence and serious sex crimes against children
  • Background checking for preferred applicants for primary child-related employment.

Northern Territory
The Northern Territory Government has released draft legislation for the creation of a screening scheme that stipulates minimum standards for broadly identified child-related occupations and activities. The Police Department provides information on criminal history checks. At present there are no legal statutes that require people working with children to undergo a police check, although individual organisations may have their own policies in this regard.

Queensland
The Commission for Children and Young People and Child Guardian (Queensland) is responsible for the blue card (criminal history checks) for people wanting to commence employment or volunteer work with children, and covers police checks.

South Australia
Obtaining criminal history reports is embedded in the Children’s Protection Act (Section 8B). Further information is available at the South Australian Department for Families and Communities. A National Police Certificate Application Form is available on the website of the South Australian Police Department.

Tasmania
The Commissioner for Children Tasmania released a consultation paper discussing proposals for the government to introduce policies and procedures for Tasmanian organisations to screen individuals who seek to work with children in a voluntary or paid capacity. Criminal history record checks are provided by the Tasmanian Police Department. At present there are no legal statutes that require people working with children to undergo a police check, although individual organisations may have their own policies in this regard.

Victoria
The Victorian Parliament has enacted the Working with Children Check to provide a screening process for individuals who seek to work with children in a voluntary or paid capacity. The new procedures are now in place. The Victorian Police provides a service to individuals and organisations in Victoria wishing to obtain national police certificates for employment, voluntary work and occupation related licensing or registration purposes. Criminal history record checks are provided by the Police Department.

Western Australia
A Working with Children Check is a new criminal record check that is compulsory for people who carry out child-related work in Western Australia. Working with Children Checks are very different from a National Police Check conducted by the WA Police, which many employers may currently require of their employees or volunteers.

Course Units and Structure

To achieve this course, the qualification packaging rules requires completion of 17 units:

Core units

  • CHCCCS007 Develop and implement service programs
  • CHCCOM003 Develop workplace communication strategies
  • CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
  • CHCDIV003 Manage and promote diversity
  • CHCLEG003 Manage legal and ethical compliance
  • CHCMGT005 Facilitate workplace debriefing and support processes
  • CHCPRP003 Reflect on and improve own professional practice
  • HLTWHS004 Manage work health and safety

Electives

  • CHCCSM005 Develop, facilitate and review all aspects of case management
  • CHCCSL001 Establish and confirm the counselling relationship
  • CHCCSL002 Apply specialist interpersonal and counselling interview skills
  • CHCCSL003 Facilitate the counselling relationship and process
  • CHCCSL007 Support counselling clients in decision-making processes
  • CHCCSL004 Research and apply personality and development theories
  • CHCCSL005 Research and apply learning theories in counselling
  • CHCCCS019 Recognise and respond to crisis situations

Recognition of Prior Learning

Participants with previous training and/or experience may apply for RPL. Participants, who have completed courses with equivalent / matching learning outcomes, will be granted credit transfer.

Course Fees

$1,500

Course Delivered by

sand-goanna-institute-logo 
Sand Goanna Institute, RTO Code 32143 

 

Additional Information

Delivery Method

Online

Qualification

Diploma

Course Category

Community Services and Counselling

Study Type

Domestic

Training Provider

Sand Goanna